Douglas Wick
Positioning Systems LLC

Cedar Rapids, Iowa
United States
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Coaching Region(s)
US - Northeast
US - Southeast
US - Midwest
US - Southwest
US - West -
Industries of Expertise
Computer/IT/Software Development
Customer Support
Engineering
Human Resources/Training/Development
Logistics/Transportation
Manufacturing/Production/Operations
Medical/Health
Other
About
Does your company have too many priorities—and too few results? Are you and your leadership team confused about what to do and when to do it? Is there a lack of accountability at your firm? Is your morale suffering? Do you worry that you lack a strong competitive advantage?
Stop worrying and take charge of your company’s growth. Learn how you and your leadership team can use the Scaling Up system for growing a company to increase your revenue and profits and improve your culture.
Here are some of the results my clients have achieved while working with me on their annual strategy and planning, priorities, team alignment and execution:
• A RE/MAX real estate agency owner nearly doubled revenue from $36 million to $57 million in one year, using our Scaling Up principles to attract high-performing agents.
• A beer distributor decreased its return beer rate (ROR) by more than 35%, saving $600,000 operational expenses annually through improved waste management efficiency.
• An IT support firm reduced its support team’s unresolved service calls from more than 500/day to less than 50 by increasing accountability. Call center margins rose from 43% to 57% in seven months as its team focused on key metrics. The owner sold the company for an 8X multiple of earnings before EBITDA.
• An established orthodontist firm increased revenue by 105% in one year by creating clear accountabilities for each position and using Topgrading to recruit new team members.
• An engineering firm grew revenue by 30% by establishing systems for improved communication, accountability and execution.
Professional Highlights
Successfully sold a startup FM Radio station in 1996 after 5 years of ownership. Helped my customers achieve their One Thing each Year and Quarter for past 10 years as a Gazelles Business Coach. IT company sold for 8X EBITDA after working with them for 7 months, turning around their call center, dramatically improving their customer service.
Personal Highlights
In 2012 with less than 2% chance for survival, used Meditation, Gazelles Execution Principles (Strategic Discipline) to recover from Acute Myeloid Leukemia, Worked from the hospital. Father of 3 boys.
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Coaching Region(s)
US - Northeast
US - Southeast
US - Midwest
US - Southwest
US - West -
Industries of Expertise
Computer/IT/Software Development
Customer Support
Engineering
Human Resources/Training/Development
Logistics/Transportation
Manufacturing/Production/Operations
Medical/Health
Other